IHG Way of Clean already includes deep cleaning with hospital-grade disinfectants, and going forward, guests can expect to see evolved procedures throughout the hotel, including:
- Reception: Reduced contact at check-in, touchless transactions, front desk screens, sanitizer stations, sanitized key-cards & paperless check-out
- Public Spaces and Facilities: Additional deep cleaning of high touch surfaces, social distancing & ‘last cleaned’ charts
- Guest Room: Reduction of in-room furnishings/high-touch items, new laundry protocols & the addition of in-room IHG Clean Promise cards with cleaning procedures
- Food & Beverage: Temporarily only offering individually packaged Grab & Go items in our onsite restaurant
IHG Clean Promise – With updated IHG Way of Clean measures in place, we launched the IHG Clean Promise.
Good isn’t good enough – we’re committed to high levels of cleanliness. That means clean, well maintained, clutter free rooms that meet our standards. If this isn’t what you find when you check-in then we promise to make it right. Learn more about the expanded IHG Way of Clean Program